Process mining improves plan adherence


In the past, a full-service partner for services at airports was often unable to meet plans. At the same time, there was no transparency and information about where delays, changes and deviations from plans, and thus costs, occurred.


Our team of experienced data scientists were able to troubleshoot numerous data quality issues using a process mining framework, distinguish between different perspectives such as per aircraft or service, among others, and then calculate process models. This involved using two years of flight and process data from a major international airport to develop a new algorithm to merge similar activities automatically or manually.

Added value

  • Process models with which bottlenecks and bottleneck resources become directly apparent and process complications can be identified
  • Basis for predictions about, among other things, process duration and the next process step
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Our Data Scientists delve into the depths of your data and uncover new, business-relevant information. With the help of artificial intelligence and our understanding of company-specific business processes, we transform your data into added value and uncover new opportunities and potential for your company.